Although the hosting service offered by the different companies is relatively the same, every provider has a customized platform with its own modifications and ways to do given operations. In cases like this, an information-ridden knowledge base would be truly useful both for people with little or no past experience and for technically experienced users who will at some point learn how given operations are carried out, but will waste precious time in the process. The aim of such a knowledge base is to help make the hosting service fast and simple to use, saving users time and effort. The outcome is happier customers, since they can easily find the info they’re looking for, and a lot less work for the tech support team representatives, because typically the vast majority of the inquiries and problems that customers have are already listed in the knowledge base. In case the articles are professionally written and cover more things, you will be able to discover more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you get a cloud website hosting plan through our company, you’ll obtain access to our elaborate online help documentation where you will find information about pretty much everything connected with our hosting solutions. The topics encompass anything from how to set up an email address on your smart phone, to how to do different things using an .htaccess config file. The articles themselves are written in an easy-to-grasp way and offer step-by-step guides on how to execute a given task within your Hepsia Control Panel. You can also find information that is not directly associated with Hepsia, for example one that concerns web apps on your PC. The complete archive of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a specific Control Panel section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you’ll be able to learn virtually everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will permit you to access the elaborate online support documentation that we have prepared for you. The articles themselves include generic info on our hosting services, educational manuals about the different functions that you can access, together with troubleshooting guidelines that can help you recover common issues that you could chance upon. The topics that we have covered encompass practically everything, from basic things such as how to host a brand-new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you are on, whereas the entire article archive can be accessed through the all-inclusive Help section.