Integrated Ticketing System in Cloud Website Hosting
In stark contrast with what you may find with numerous other hosting companies, the trouble ticket system that we use with our Linux cloud website hosting packages is an indivisible part of the Hepsia Control Panel, which is included with all web hosting accounts. You won’t need to memorize several sign-in names and passwords, since you’ll be able to manage your tickets and the hosting account itself from one single location. So, in case you have an inquiry or run into a challenge, you can touch base with our customer care team straight away. Our ticketing system features a smart search functionality. This suggests that even if you have opened a plethora of tickets over the years, you’ll be able to find the one that you want with ease. You can also read knowledge base guidelines for handling commonly faced difficulties.
Integrated Ticketing System in Semi-dedicated Hosting
The ticketing system that we use is built into the Hepsia hosting Control Panel, which we’ve created for our Linux semi-dedicated hosting packages, so you won’t require a separate platform to contact our client service team – you can do it on the spot the moment you stumble upon an issue. Submitting a new ticket takes a couple of mouse clicks and finding an older one is equally simple. With our smart search option, you can quickly track down any ticket that you’ve already posted. You can open a ticket at any given moment in time since our help desk team members are available to you 24x7x365 and answer in no more than sixty minutes, although it seldom takes that much to get a response. With Hepsia, you will have everything in a single place and you can forget about needing to use two or more platforms to resolve a simple issue.