Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving quality support on–time is our high priority, so that we backup each Linux cloud website hosting packages plan with a 1–hour ticket reaction warranty. As you post a ticket or post an email, our customer technical support team will do their best to offer the most appropriate resolution for your case and to give you guidance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is delivered by a group of experienced consultants who’re ready to answer to your issue quickly. It is easy to get hold of the tech support team crew by launching a tech support ticket from your Online Control Panel or by sending us an email message. On working days, you may as well contact us on the telephone or take advantage of the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • ZayCloud Hosting Service’s Control Panel delivers a wide–ranging knowledge base which is incorporated into all areas. In each area, you’ll find a Help press button that will load for you a variety of step–by–step online classes on how to employ a particular feature or perform a selected action. In addition, we have prepared course video clips so as to get a better idea of the Control Panel’s interface.