1 hour ticket response
Timely support is our top responsibility and this is why we have a team of accomplished client support engineers who are ready to provide a rapid response to any question that you could possibly have. Just open your helpdesk ticket from your Online Control Panel and we will get back to you within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute trouble ticket response time.
A Top–Class Help Desk Support Service
We’ve got a team of web hosting support experts who are eager to respond to all your inquiries whenever you require help. The vast majority of our support staff representatives have many years of experience in the Linux cloud website hosting packages sector, which implies that you can constantly rely on fast and in–depth answers to your concerns.
An Easy–to–Browse Help Center
Included in the Online Control Panel is an intuitive Help Center section, which includes a variety of sources of information. You can search through a constantly updated knowledgebase featuring web hosting account management articles and web site management articles, check our instructional video tutorials or refer to our F.A.Q. library.