Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Answer Warranty

  • Our crew of techs will do their best to reply to your assistance needs within about 1 hour. If, however, the situation you have experienced calls for some help from our Administrators’ =Team,= we’ll send the ticket to the administrator on shift and will write a reply to tell you.

  • Top quality support service
  • Professional Customer Assist Service

  • Our tech help and support Dept will be online for you round the clock to to reply to all support demand tickets that you send. We offer technical help for all the software that are installed in advance on your web server. These include our in–house created Online Control Panel, the chosen OS and also the server management panel (depending on the VPS type).

  • Intuitive help center
  • An Educational Help Section

  • Each section of the Online Control Panel that comes free of cost with your VPS includes an incorporated articles base. You can find a range of extensive how–to tutorials and a choice of step–by–step video lessons that display all the basic site management jobs. You can access them by hitting the Help or Video keys in the top right side of each Control Panel section.